Welcome to Fix A Furnace! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and app services.
As part of our terms and conditions, if you wish to delete your account in the Fix A Furnace Dealer app, please follow these steps:
1. Log in to your account.
2. Select your profile.
3. Scroll to the bottom of the profile page and click on "Delete."
Alternatively, you may delete your account by visiting fixafurnace.com, selecting the "Delete Account" section, and completing the provided form.
Please be aware that upon deletion of your account, all associated information will be permanently removed from the Fix A Furnace app and will not be retained. Once your account is deleted, all data will be irretrievable.
Information We Collect
When you register and use Fix A Furnace, we may collect the following information:
1. Personal Information
To create your profile and facilitate connections between contractors and wholesalers, we collect:
- Full Name
- Email Address
- Password
- Phone No.
- Category (to tailor services to your needs)
- Brands You Work With (to improve matchmaking with contractors)
- Location
2. Usage Data
We may collect information about how you interact with our app, such as:
- Login timestamps
- Pages visited and features accessed
- Communication history between contractors and wholesalers
3. Device Information
We may collect information about the device you use to access the App, including:
- Device type
- Operating system
- IP address
How We Use Your Information
We use your information for the following purposes:
- To create and manage user profiles
- To facilitate connections between contractors and wholesalers
- To improve App functionality and user experience
- To send important notifications related to your account or services
- To comply with legal requirements and enforce our Terms of Service
User Consent
By using our app and providing your personal information, you consent to the collection and use of your information in accordance with this Privacy Policy. During the registration process, you will be required to agree to this policy.
How We Share Your Information
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
- With Other Users: Your profile information (excluding password) may be visible to other users within the App.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
- Third-Party Services: We may share information with third-party service providers who assist us in operating our App and services (e.g., analytics, payment processing). These third parties are obligated to protect your information. We do not share your data with third parties for advertising purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and safeguard your account information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
You have the following rights regarding your personal information:
- Access & Update: You can review and update your personal details within the App.
- Delete Your Account: You may request account deletion by contacting us at fixafurnace@gmail.com. Please allow us a reasonable period to process your request.
- Opt-out Options: You can opt out of non-essential communications by following the unsubscribe instructions included in those communications.
- Exercising Your Rights: To exercise your rights regarding your personal data, please contact us at the email provided above.
Cookies and Tracking Technologies
Our App may use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your device settings. For more information about the types of cookies used, please refer to our Cookies Policy (if applicable).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and your continued use of the App after updates signifies your acceptance of the revised policy. We will notify you of significant changes via email or in-app notification, and we encourage you to review the policy periodically.
Children’s Privacy
Our services are not directed to children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. We will take steps to ensure that your data receives an adequate level of protection in accordance with applicable laws.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: fixafurnaceapp@gmail.com
- Address: 5851 W Fort St, Detroit, MI, 48111
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